Reports & Survey

Successful AI implementation requires cross-functional expertise, transparency, human oversight, and a phased approach, starting with quick wins such as intelligent routing and fraud screening, then scaling toward predictive personalisation and proactive exception handling. Key Takeaways AI enables real-time personalisation of payment experiences Intelligent routing and predictive analytics improve authorisation rates Contextual and “invisible” payments reduce friction across

Checkout quality can influence booking outcomes — smooth journeys convert, poor ones deter. Travellers expect fast, personalised and secure payment experiences, and AI can help you meet those expectations. From real-time routing to helping reduce fraud and personalising checkout, AI enabled payments can support better conversion and repeat business. Download the report to see how to improve conversion, recover abandoned bookings and stay competitive.